Returns & Exchanges

Return Requests

If there is a problem with your order, contact us within 30 days of delivery so we can review the issue and advise on the next step.

Personalized or Made-to-Order Items

Products made to order, customized for a customer or produced from submitted instructions may not be eligible for return unless they arrive damaged, defective or incorrect.

Damaged or Incorrect Orders

If you receive a damaged, defective or incorrect item, contact us promptly with your order number and clear photos of the issue.

Approved Refunds

Approved refunds are generally issued to the original payment method after review. Processing time depends on your payment provider and bank.